Yesterday, Niki slipped on the staircase and hurt her ankle / foot. She was in quite a bit of pain and by the time I got home from work she was basically stuck on the lounge with her foot strapped and up on pillows.
Whilst we thought it may be broken and we should get an X-ray, we left it until today after the kids went to school.
But we had never been to a hospital here before and were a bit unsure of which one to go to. The closest one has had a number of poor reviews from people around here and is known more as a "labour camp hospital" and is a bit run down. Instead we opted to go up the road further to the "MedCare Hospital" which had a good reputation as being clean and efficient.
And it certainly was. We turned up at the Emergency at 9am, we filled out the "first timers" forms and soon enough Niki was seen to by a triage nurse, and then straight away an orderly came out with a wheel chair, took her to x-ray, then took her to the doctor (who cleared her of a break, just a bad sprain and gave her a prescription for pain relief). The orderly then took us to the "cashier" and I was happy to say that the x-ray was free under my insurance and then to the pharmacy. He then wheeled Niki out to the carpark, stood with her whilst I got the car and then helped her from the chair into the car.
All up, we were there for less than 2hrs and home by 11am.
Great service and far better than a Sydney Hospital... we are now a bit more relaxed about where the hospital is and the quality of care. It was "fortunate" to be able to go to the hospital for a "check up" via x-ray rather than for any serious emergency, gives us a great piece of mind.
Whilst we thought it may be broken and we should get an X-ray, we left it until today after the kids went to school.
But we had never been to a hospital here before and were a bit unsure of which one to go to. The closest one has had a number of poor reviews from people around here and is known more as a "labour camp hospital" and is a bit run down. Instead we opted to go up the road further to the "MedCare Hospital" which had a good reputation as being clean and efficient.
And it certainly was. We turned up at the Emergency at 9am, we filled out the "first timers" forms and soon enough Niki was seen to by a triage nurse, and then straight away an orderly came out with a wheel chair, took her to x-ray, then took her to the doctor (who cleared her of a break, just a bad sprain and gave her a prescription for pain relief). The orderly then took us to the "cashier" and I was happy to say that the x-ray was free under my insurance and then to the pharmacy. He then wheeled Niki out to the carpark, stood with her whilst I got the car and then helped her from the chair into the car.
All up, we were there for less than 2hrs and home by 11am.
Great service and far better than a Sydney Hospital... we are now a bit more relaxed about where the hospital is and the quality of care. It was "fortunate" to be able to go to the hospital for a "check up" via x-ray rather than for any serious emergency, gives us a great piece of mind.
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